We want you to be happy when buying from CockYourHat. If you’re not completely satisfied please contact us as soon as possible so we can try and resolve any issues. If you are still not completely satisfied you can return the item for a full refund. Items must be returned within 14 days of dispatch in an undamaged and saleable condition, including all labels and tags. Refunds will be issued as soon as items have been received and checked. Please obtain proof of postage when returning any items.

Cooling Off Period

All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation of The Distance Selling Regulations.
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of 14 days, beginning on the day after you receive the goods.